Support
Something not working, a question about your family's data, or something in the app that does not look right — write to us and a person will get back to you.
Contact
hello@cheqin.appReporting something in the app
If your child sees a companion message that seems wrong, press and hold the message in the app and choose Report. It reaches our safety team straight away and appears in your parent controls.
You can also review your child's full companion chat history, set a daily message limit, or turn companion chat off entirely, from parent controls. If you would rather tell us directly, email the address above and we will look into it.
Deleting your account
Open Account → Delete accountin the app. This permanently removes your profile, your children's profiles, chores and photos, credits, mood check-ins and companion chat history. It cannot be undone, and no email or phone call is needed.
Full detail is in the Privacy Policy.
Keeping your family safe
ChéQin is private to your family. There is no public feed, and no way for anyone outside your family to see your content or contact your children. Only people who have your family invite code can join, so share it carefully.